notice
Purchase of additional services
Advance purchase of seats
Seats available for purchase View all seats
- Front seat
- Emergency exit seat
- Rows 11 ~ 25
- Rows 27 ~ 37
Price of seats purchased in advance
| Category | Northeast Asia | Southeast Asia | Americas/Europe |
|---|---|---|---|
| Front seat | 20,000 | 40,000 | 120,000 |
| Emergency exit seat | 20,000 | 40,000 | 120,000 |
| Rows 11 ~ 25 | 13,000 | 25,000 | 50,000 |
| Rows 27 ~ 37 | 10,000 | 20,000 | 40,000 |
- If the front seats and emergency seats are available for booking, you may purchase them at the airport for the same price.
- KRW : Korea departure / Dollar & Other currency : Local departure base
Advance purchase of seats
Seats available for purchase View all seats
- Front seat
- Emergency exit seat
- Rows 10 ~ 26
- Rows 28 ~ 42
Price of seats purchased in advance
| Category | Northeast Asia | Southeast Asia | Americas/Europe |
|---|---|---|---|
| Front seat | 20,000 | 40,000 | 120,000 |
| Emergency exit seat | 20,000 | 40,000 | 120,000 |
| Rows 10 ~ 26 | 13,000 | 25,000 | 50,000 |
| Rows 28 ~ 42 | 10,000 | 20,000 | 40,000 |
- If the front seats and emergency seats are available for booking, you may purchase them at the airport for the same price.
- KRW : Korea departure / Dollar & Other currency : Local departure base
Purchasing information
- Purchases can be made on the website, the mobile app, or through Reservations up to 3 hours before the departure of the flight.
- front seats and emergency seats can be purchased at the check-in counter on the day of the flight, but only when the seats are available can they be purchased at the same price as seats purchased in advance. Customers using codeshare flights with other airlines or flights and connecting flights operated by partner airlines cannot purchase.
Cancellations or refunds
- Seats that were purchased in advance can be cancelled or refunded only up to 48 hours before the boarding date.
- If changing/cancelling an itinerary,
- Purchases made in advance are automatically cancelled and refunded if the cancellation is made at least 48 hours before departure.
- Seats that were purchased in advanced are automatically cancelled but not refunded if the purchase is made less than 48 hours before departure.
- Refunds and cancellations can be made on the website or through Reservations.
Note
- Seats purchased in advanced can only be used by the individual who made the purchase and cannot be transferred to anyone else.
- Purchase of emergency seats
- Passengers who cannot select emergency seats: Passengers who are under the age of 15, are pregnant, have visual or audio impairment, have mobility issues, are elderly or physically vulnerable, are traveling with pets, cannot communicate in Korean or English, or who are under the influence of alcohol are prone to experiencing difficulty in following the instructions of flight attendants in emergencies and therefore are not allowed to select these seats
- If the passenger is deemed unfit to be seated in the emergency exit row at the departure airport on the day of departure, the previously assigned seat will be cancelled and re-assigned. No refunds will be given for the advance purchase that had been made.