COVID-19 Information Center

Air Premia abides by the following during check-in.

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A transparent shield at the check-in counter

A transparent shield has been installed at the check-in counter for increased safety against infectious diseases.

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Hand sanitizers

Each check-in counter has a hand sanitizer for passengers to use.

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Social distancing during check-in

When waiting to check in, please stand in the spot marked on the floor for social distancing purposes.

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Online and kiosk check-in

Checking in online or via kiosks at the airport helps minimize contact.

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Face covering masks

It is mandatory to wear masks in the airport and on board flights for your safety.

Air Premia abides by the following during boarding.

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Hand sanitizers

Each check-in counter has a hand sanitizer for passengers to use.

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Social distancing during check-in

When waiting to board, please stand in the spot marked on the floor for social distancing purposes.

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Self-scanning of boarding passes at the gate.

During boarding, passengers are asked to scan their own boarding pass to minimize contact.

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Order of boarding

Boarding occurs in the following order to minimize contact among passengers: Passengers needing assistance – Premia 42 – Seats in back rows – Seats in front rows

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Face covering masks

It is mandatory to wear masks in the airport and on board flights for your safety.

Air Premia abides by the following during the flight.

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Wearing of protective gear by flight attendants at all times

Cabin flight attendants wear face masks for increased safety against infectious diseases during flights.

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High functioning HEPA filters

The air inside the cabin is completely replaced every 2-3 minutes. With the use of a HEPA filter that filters more than 99.9% of foreign objects with a diameter of 0.003mm or greater, the air inside the cabin is maintained in a cleaner state than the air outside.

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In-flight public announcement

In-flight public announcements are made to inform passengers of what to do if they experience symptoms of COVID-19. Please pay attention to the guidance of the flight attendants for a safe flight.

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Hand sanitizers

Each check-in counter has a hand sanitizer for passengers to use.

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Sterilization of the cabin

The cabin is regularly sterilized for the passengers’ safety.

Air Premia Reservations

Republic of Korea +82) 1800 - 2626
United States Office hours: 6am-5pm Weekdays (PST, English) +1) 213 - 626 - 2083 Office hours: Weekdays 7am-6pm,
Weekends 9am-6pm(KST, Korean / English)
+1) 213 - 221 - 3786 +1) 917 - 503 - 9903
Germany +49) 69 - 9023 - 5075
Japan +81) 50 – 6864 - 8094
Thailand +66) 2156 - 0918

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