Air Premia compensates passengers if their baggage is damaged as a result of the companys negligence or fault during the process of transporting, storing, and managing baggage.
The following items are prohibited from being checked in and must be transported as carry-on baggage.
Declaration of valuables
Air Premia compensates passengers if their baggage is damaged as a result of the companys negligence or fault during the process of transporting, storing, and managing baggage.
The following items are prohibited from being checked in and must be transported as carry-on baggage.
For items lost at the airport (e.g. check-in counter, near the gate, in duty-free shops), please inquire to the relevant organization at the airport.
Incheon International Airport | 032-741-3110 |
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Newark Liberty International Airport(EWR) | Lost & Found |
Daniel K. Inouye International Airport | Lost & Found |
Los Angeles International Airport(LAX) | Lost & Found |
Narita International Airport | Lost & Found |
Suvarnabhumi International Airport(BKK) | Lost & Found |
Frankfurt International Airport(FRA) | Lost & Found |
Air Premia Reservations
Republic of Korea | +82) 1800 - 2626 | ||||
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United States | Office hours: 6am-5pm Weekdays (PST, English) | +1) 213 - 626 - 2083 | Office hours: Weekdays 7am-6pm, Weekends 9am-6pm(KST, Korean / English) |
+1) 213 - 221 - 3786 | +1) 917 - 503 - 9903 |
Germany | +49) 69 - 9023 - 5075 | ||||
Japan | +81) 50 – 6864 - 8094 | ||||
Thailand | +66) 2156 - 0918 |
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